Harvia
Harvia Cilindro Half Electric Sauna Heater Package – Includes Controller, WiFi & Stones
Harvia Cilindro Half Electric Sauna Heater Package – Includes Controller, WiFi & Stones
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The Harvia Cilindro Half Series Electric Sauna Heater Package is the perfect solution for large saunas or saunas with glass surfaces that demand higher heating capacity. Its partially open-front design maximizes heat efficiency while showcasing an impressive stone surface—delivering gentle or intense steam, depending on where water is poured.
This package includes everything you need for a premium sauna experience:
- Harvia Cilindro Electric Sauna Heater
- Xenio Digital Control Kit with WiFi Module for remote control
- Sauna Stones for even, consistent heat
- Installation & Operation Manual
- 2-Year Warranty (for residential use)
Our Shipping Information
Our Shipping Information
Thank you for choosing Glorvex. We are committed to delivering your orders quickly, safely, and reliably.
Shipping Zone
We currently ship only within the United States.
Shipping Method and Delivery Time
We offer Standard Shipping which typically takes 3 to 4 business days.
Shipping is completely free for all orders within the U.S.
Order Processing
Orders placed before 2:00 PM EST on business days (Monday to Friday) are usually processed the same day.
Orders placed after 2:00 PM, on weekends, or during holidays will be processed on the next business day.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor your delivery status.
Possible Delays
Although we strive for timely delivery, certain factors like weather conditions, carrier delays, or high order volume may occasionally impact shipping times. If there are any unexpected delays, we will notify you via email.
Customer Support
If you have any questions about your order or shipping, feel free to contact us: Support@glorvex.com
Our Return & refund Policy
Our Return & refund Policy
Shipping Policy
We only ship within the United States. Orders placed with international shipping addresses will not be processed.
Returns
We accept returns for defective products only. You have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at Support@glorvex.com. If your return is approved, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back without prior approval will not be accepted.
Exchanges
We accept exchanges. The fastest way to get the item you want is to request a return for the item you have, and once accepted, place a separate order for the new item.
Damages and Issues
Please inspect your order upon arrival and contact us immediately at Support@glorvex.com if your item is defective, damaged, or incorrect so we can make it right.
Refunds
Once we’ve received and inspected your return, we’ll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at Support@glorvex.com
Contact Information
Contact Information
Need help? Our friendly team is just a call or message away. Call Us at (888) 864-5523 or Contact Us
